Article

The Best Companies Focus on Less, Not More

Jason McFadden
Principal
April 8, 2025

The default mindset in SaaS is more. More features. More hires. More markets. Growth at all costs. Because if you’re not constantly expanding, you must be falling behind, right?

Wrong.

The best SaaS companies don’t win by doing more—they win by doing less, better. They resist the temptation to overbuild, overhire, and overcomplicate. They double down on what actually moves the needle instead of spreading themselves thin.

If you’re feeling stuck, overwhelmed, or like your company isn’t scaling the way you expected, here’s a hard truth: you probably need to cut, not add.

Feature Bloat Is Not Innovation

Most SaaS companies confuse more features with a better product. So they keep building. Adding customer requests. Expanding their roadmap. Making the product more powerful, more customizable, more complex.

And then one day, they look up and realize they’ve created a Frankenstein’s monster. The product is bloated, hard to use, and full of half-baked features that only a handful of customers actually use.

The best SaaS companies ruthlessly simplify. They build for the right customers, not all customers. They say no more than they say yes to feature requests. They resist the urge to turn their product into a Swiss Army knife and instead focus on making one or two things exceptional.

A simple, focused product is easier to sell, easier to support, and easier to scale. Complexity is not a competitive advantage. Clarity is.

Hiring More People Won’t Fix Your Problems

A common mistake founders make is assuming that if they just hire more people, they’ll solve all their problems.

More engineers will make the product better. More sales reps will close more deals. More marketers will bring in more leads.

But in reality, more people usually make things slower, not faster. More meetings. More approvals. More misalignment. More salaries to justify.

The best companies hire only when it’s absolutely necessary. They stay lean. They make sure every hire has a direct impact on the company’s ability to scale. And they don’t measure success by headcount growth—they measure it by how much they can accomplish with the smallest, sharpest team possible.

Expanding Too Fast Is the Fastest Way to Kill Momentum

Every startup dreams of going global, expanding into new markets, launching new product lines. But expansion too early kills more companies than it helps.

Here’s what happens:

  • You spread your attention across too many markets, and suddenly, you’re mediocre everywhere instead of great somewhere.
  • You stretch your team too thin, and execution starts slipping.
  • You waste money localizing, marketing, and selling into regions that aren’t even ready for your product.

Instead of chasing expansion, master your core market first. Own it. Get to the point where your business is so strong that expansion isn’t a gamble—it’s an obvious next step.

The Real Work Is in Sharpening, Not Adding

If your company feels stuck, your instinct will be to do more—add more features, hire more people, expand faster.

But before you start adding, try cutting. Look at what’s already working and sharpen it.

  • Instead of launching a new feature, refine the ones people actually love.
  • Instead of hiring another salesperson, improve your sales process.
  • Instead of expanding into a new market, dominate the one you’re already in.

Focus isn’t about doing nothing—it’s about relentlessly improving what matters most.

The best SaaS companies know that real growth doesn’t come from adding more. It comes from doing less, but doing it exceptionally well.